Shipping policy
Shipping Policy – Nexora Store
Welcome to Nexora Store. We are committed to delivering your orders quickly and safely across India. Please read our shipping policy carefully before placing an order.
Order Processing
All orders are processed within 1–2 business days after confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
Once your order is shipped, you will receive a tracking update via email or SMS.
Delivery Time
We offer delivery across India within 5–7 business days.
Delivery times may vary depending on your location, courier availability, weather conditions, or public holidays.
Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before payment.
We may offer free shipping on selected products or promotional offers.
Cash on Delivery (COD)
We provide Cash on Delivery (COD) service on eligible orders and locations across India.
COD availability may vary depending on your PIN code.
Payment Methods
We accept:
Cash on Delivery (COD)
UPI
Debit/Credit Cards
Net Banking
Wallet Payments
Order Tracking
Once your order is shipped, tracking details will be shared with you so you can track your package in real time.
Delayed or Failed Deliveries
While we aim to deliver all orders on time, delays may occur due to unforeseen circumstances. If your order is delayed, please contact our support team for assistance.
Incorrect Address or Contact Details
Customers are responsible for providing accurate shipping information. Nexora Store will not be responsible for delays or failed deliveries caused by incorrect address or phone number details.
Return & Replacement
We offer a 7-day return policy for eligible products.
Products must be unused and in original packaging.
Return requests must be raised within 7 days of delivery.
Contact Us
If you have any questions regarding shipping, returns, or your order status, please contact our customer support team through our store contact page.